Welcome to our FAQ! Here you’ll find answers to common questions about our Airbnb and domestic cleaning services in Harlow. Not sure what’s included? Wondering how bookings work? We’ve got you covered.
Frequently Asked Questions Frequently About Cleaning Services in Harlow
Got questions? We’ve got answers! Whether you’re a host looking for a reliable cleaner, or a cleaner joining our network — here’s everything you need to know.
🧼 FAQ for Clients
How does CleanoLink work?
We connect you with trusted, vetted cleaners in your area for one-off or ongoing services. Just fill out our quote form, and we’ll match you with a cleaner that fits your needs.
Can I book a cleaner for an Airbnb turnover?
Absolutely! We specialise in Airbnb and short-stay turnovers. Our cleaners understand the importance of fast, reliable, and guest-ready results.
What if I’m not happy with the service?
Let us know within 24 hours and we’ll do our best to make it right — whether that means a re-clean or refund. Your satisfaction is our top priority.
Do you offer one-time cleans or recurring services?
Both! Whether you need a deep clean, a one-off rental turnover, or regular weekly service — we’ve got you covered.
Do I need to be home during the clean?
Nope — as long as access is arranged (key, code, host greeting), our cleaners can work independently. Just let us know your preference when booking.
🧽 FAQ for Cleaners
How do I join the CleanoLink network?
Simply click “Apply to Join” and complete the form. We’ll review your application, conduct a short interview, and if approved — you’ll start receiving job opportunities.
Do I need to have my own cleaning supplies?
Most clients expect you to bring your own products and equipment. We’ll let you know in advance if anything specific is needed.
Can I choose which jobs I accept?
Yes! You’re free to accept or decline any job. We’ll send opportunities based on your availability, area, and preferences.
How does payment work?
You’ll be paid directly by CleanoLink or the client (depending on the arrangement). All terms will be clearly shared before you accept a job.
What if a client cancels last-minute?
We aim to protect your time. If a client cancels without 24 hours’ notice, we may issue a partial fee or replacement job depending on the situation.
Still have questions?
Reach out to us any time!
📧 lategan.n@protonmail.com
📞 07591 347105
Or [book a cleaner now] – we’re here to help!